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Customs Management

“Due to the minefield we were faced with when the UK left the EU, we needed expert knowledge on all the new customs processes which were in place. We found this and so much more in Superior Freight, who we started using in January 2021. They have expertly guided us through many challenges, they have always been approachable with a can-do attitude and have always found solutions to any problems we have thrown at them. We highly recommend them!”

Redwood Global - June 2023

Personable Approach Is What Makes Them Stand Out

"Our first introduction to Superior Freight Services was in 2022, post Brexit we had been searching for advice and a consultant suggested Superior Freight had the knowledge to answer our import/export queries. Fast forward two years and Superior Freight now act as our customs broker; The team is knowledgeable, very approachable and always on hand to help, so far they have helped us export to most corners of the world whilst helping us prepare for inward/outward processing relief. We are extremely happy with the level of service received from Jo, Neil, Graham, Paul and more recently, Rachel, they are experts in their field and Vital to our logistics department"

Acquisition Systems / Pharmagraph - March 2024

Brexit - Customs Clearance

My experience with Superior Freight has been exceptional from day one!!! As soon as Brexit officially commenced, exporting to Europe became an absolute nightmare. I had a large quantity of goods ready to go stuck on the ground and absolutely no one had the knowledge to help me with the necessary documentation and regulations.

I even contacted the transport association, I was that desperate! No doors opened until, a fellow exporter in my same situation recommended Clive at Superior Freight. He definitely turned the tables, a hurricane of knowledge, experience and patience.

He guided me, reassured me, led me step by step and has taught me a great amount. Clive, Neil and the entire team are just the BEST in so many ways. I've been with them ever since and couldn't stress enough how good they are.

If you have a problem they definitely have the solution! Always thankful to you all!!

Rossana - June 2023

Great Customer Service

“Superior Freight have been an integral part of our business logistics since April 2021, and have been instrumental in facilitating our shipments of healthcare solutions globally. One particular example of the exceptional level of service Superior Freight provide was when we imported a vital shipment from China as part of a project. Superior Freight handled the clearing at both ends and arranged delivery to our offices. They made sure to monitor the shipment carefully and proactively resolved any issues before they arose (which otherwise would have caused delays). The shipment went incredibly smoothly and arrived on time without delay. We were able to keep our client happy and meet our delivery timeline because of the efforts and expertise of Superior Freight. They are always on hand to help us should we need advice or guidance, and their staff are knowledgeable, friendly and incredibly helpful; we could not recommend Superior Freight more.”

Med Aid International - April 2024

Great Customer Service

Working with Superior Freight has been an absolute pleasure. Their professionalism, reliability, and efficiency have exceeded our expectation. From timely deliveries to impeccable communication, they’ve proven to be a trusted partner in our supply chain. I would recommend Superior Freight to anyone in need of a reliable logistics service.

Harvest Green Developments - May 2024

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